Contact Us
FAQ
Absolutely not. We understand that you want peace of mind and options when it comes to the best treatment for yourself, child or family member. Your primary dental provider, if you have one, may or may not refer you to our practice. We are always available with free consultations to give you first, second or third opinions.
Our free consultations are designed to hear your concerns, perform diagnostic and oral examinations, and provide you with our recommendations on whether or not you should move forward with treatment. Every consultation will provide you the key information you need to make a no-pressure, informed decision for care.
The world of insurance is ever-changing and complex – and we want to take this concern off of your plate. We are an ‘in-network provider’ and work with all major insurances to maximize your orthodontic benefits, should you have them.
Even if your dental insurance does not provide orthodontic benefits coverage, we will make every effort to work with you on finding financial solutions for high-quality care, including low down payments, low monthly payments, and zero-interest financing.
At our office, the cost of care is all-inclusive and based on the individual orthodontic needs of the patient. Costs are based on insurance coverage, treatment duration, complexity of case, as well as additional services that may be added on to treatment such as accelerated options and whitening services. The best way to find out the exact cost of treatment will be to come in for a free consultation.
To thank those who help make our community a better place, we offer educator, military, first responder courtesies. We also offer family courtesies for multiple children and to make sure Mom and Dad don’t get forgotten either.
We accept cash, check, FSAs, and all major credit cards. Zero down payment and low monthly payment plans are also available.
3253 Taylor Rd., Suite 100
Chesapeake, VA 23321
(757) 488-6080
940 Cedar Rd., Suite 104
Chesapeake, VA 23322
(757) 606-1387
1541 Premium Outlets Blvd., Suite 140
Norfolk, VA 23502
(757) 381-6663
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"We recently moved to the Chesapeake area and needed an orthodontist that could continue treatment for our two kiddos. Hatcher & Frey Orthodontics made our transition seamless and even provided an Invisalign option. The staff is amazing and the facilities are top notch!"
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"This is an OUTSTANDING team of dental professionals. We are greeted with smiles every time and wait less than 5 minutes to be called back for our appointment. This is EXCEPTIONAL when compared to the usual, long waiting room wait in MANY practices. The changing seasonal themes is always surprising and enjoyable. THIS IS NOT THE USUAL MEDICAL FACILITY OFTEN VISITED. Doctors Frey and Hatcher are personable, very friendly and HAPPY to work with their patients. Theirs is the most pleasant office to visit and this team is competent and approachable all the time. I'd GIVE THEM A 10 if I could!"
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"We absolutely LOVE Hatcher & Frey Orthodontics. I have 3 daughters who went through braces for about ten years (2002-2012). Now, I am wearing Invisalign. They have been consistently professional and offer the very best care. I highly recommend them."
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"We love Dr. Hatcher and Dr. Frey! They are super thorough when you go in for an evaluation, and give you pricing up front. I visited a different local orthodontist, who wouldn’t give a price until after we started... they are detailed in the plan and the outcome is terrific! It is a wonderful practice with an amazing team! I highly recommend them!!"
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"I can't tell you how astonished I was with the customer service, everyone here is affectionate, and kind. I feel respected and important here. I am a current patient with crowding problems; Invisalign was what I went with because It doesn't seem too much of a chore to keep up with rather than braces. Thanks Dr. Hatcher for your stunning care; I know I'm in good hands and can't wait to see a different smile in the near future. I hope if you've read this far you choose to come here even if you live far away; it's definitely worth the drive. I would recommend this to anyone who is in need of an orthodontist."
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"Got my braces off today after 29 months of wearing them. When I came to Dr. Hatcher back in June 2017, my teeth looked like they were beat by Negan's bat, Lucille, from TWD. Today, I am a brand new person that has been cured of my zombie teeth apocalypse! Thank you Dr Hatcher, Shawna, and the rest of the staff! Your hard work has paid off and will not be forgotten. I will think of you every time I smile."
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"Five stars I scheduled a consult after seeing photos of Dr Frey’s cases with early development utilizing Invisalign. I also felt orthodontics should start early not late and I wanted the best for my 5yr old twins. I was blown away with Dr Frey’s clinical skills, understanding of sleep apnea in children, his updated technology and ability to do digital scans instead of impressions totally shows his education and expertise, but my biggest compliment was how well they treated my family. It’s care that is surpasses any practice I’ve seen. Thank you for educating us and giving us a sound treatment plan."
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"Dr. Hatcher is wonderful and the staff is exceptional! We have had a very positive experience here with both of our daughters. They go above and beyond and I recommend them to anyone who is looking for an orthodontist. They make you feel like family and the kids love going to their appointments. State of the art technology is used to transform smiles from good to great!"
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"Dr. Scott Frey is an amazing Orthodontist and very caring. The most important thing which many people don't understand is it's not just straightening your teeth but knowing your bite is right for the lifetime of functioning. It's well worth the investment and time to do it right, so it won't cost you even more down the road. I give him 5 stars!"
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"What a great experience! We were referred to Hatcher & Frey Orthodontics by our pediatric dentist’s office and they are very helpful and professional. Couldn't have had a better team to help my now 13-year-old achieve her perfect smile."
